Junior Collaboration Solutions Engineer


Job Description:

Collaboration solutions are tools or methods that help people and teams work together more effectively and efficiently. They can include software, hardware, processes, or practices that enable communication, coordination, and cooperation among different parties.

No. of Vacancies
Specific Skills
Other professional qualifications Required Professional certificates:
  • Professional Certifications in Unified Communication (cisco, poly, alcatel, Avaya or related)
Responsible For
Duties and responsibilities
  • Act as a subject matter expert for all things related to collaboration technologies
  • Maintain in-depth knowledge of the features and capabilities of various collaboration platforms
  • Understand the business needs of the company and how collaboration can help meet those needs
  • Work with vendors to select the best collaboration platform for the company
  • Design and implement collaboration solutions that are scalable and reliable
  • Configure and manage collaboration platforms such as Cisco WebEx, Microsoft Teams, Slack, Poly infrastructure, etc.
  • Ensure that collaboration solutions are secure and compliant with company security policies
  • Train users on how to use collaboration platforms and troubleshoot any issues that arise
  • Monitor usage of collaboration platforms and make recommendations for improvements
  • Stay up-to-date on new collaboration technologies and trends
  • Research and recommend new collaboration solutions to improve company productivity.
Additional Requirements
  • Professional IT experience
  • Experience with network infrastructure
  • Experience with VoIP systems
  • Experience with video conferencing systems
  • Experience with collaboration platforms, such as WebEx, Zoom, etc.
  • Experience with cloud-based collaboration solutions
  • Experience with Microsoft Office 365
  • Communication
  • Problem-solving
  • Teamwork
  • Initiative
  • Professionalism, work ethic
  • Self-oriented
  • Adaptability
Job Nature
Full Time
Educational Requirements

BSc in Computer science or related areas.

Experience Requirements
0 year and above
Job Location
Addis Ababa
As per the Company scale
Job Level
Entry-Level (0 year)

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